Pricing and Plans

Flexible plans and solutions for businesses of all sizes.
Feature
Done With
You
Done For You
(Recommended)
Done For You
Plus
Minimum Commitment
3 Months
3 Months
3 Months
Service Type
Process Consultation and Guidance
Process Consultation
+ Development
Priority Development
+ VIP services below
Meetings Per Week
3 (Mon, Wed, Fri)
3 (Mon, Wed, Fri)
Maximum 5 calls per week
Meeting Duration
30 minutes per meeting
30 minutes per meeting
30 minutes per meeting
Who Executes
Client Executes (DIY)
Modernizing Processes Executes
Modernizing Processes
Executes with Priority
Scope Locking
Locked Monday
Locked Monday
Flexible for Urgent Priorities
Urgent Requests Handling
Not Allowed
Not Allowed
Allowed
Tutorials & Training
General guidance only
Deliverables only
Customized Tutorials Monthly
Case Study Creation
Not Applicable
Not Applicable
1 per Quarter
Monthly Implementation Session
Not Applicable
Not Applicable
Included
Priority Handling
Not Applicable
Not Applicable
First Priority
Additional Meetings
Not Allowed
(Upgrade needed)
Allowed
Response Time to Emails
2 Working Days
2 Working Days
24 Business Hours
Deliverable Ownership
After Full Payment
After Full Payment
After Full Payment
Renewal Policy
15 Days Prior Notice Required
15 Days Prior Notice Required
15 Days Prior Notice Required
Refund Policy
No Refunds
No Refunds
No Refunds

Which Plan is Right for you

Done With
You

Perfect if you want to stay hands-on but still need expert coaching and accountability. We'll guide you through every step while you stay in control of execution.

Done For You

(Recommended)

Ideal if you prefer to hand over the heavy lifting. Our team fully manages execution while keeping you updated regularly. Sit back and watch your goals come to life.

Done With
You Plus

For businesses needing fast, customized support with top priority. Get VIP service, urgent task handling, extra meetings, and customized trainings — designed for maximum momentum.

Why Retainers:

  • We work with clients on a monthly retainer basis & we are looking for a minimum commitment of paying for 3 months.
  • Most apps can be built in 6-8 weeks time but a 3 month retainer gives the client & us an opportunity for being flexible and adding more to your app such that it’s a 100% success.
  • The 3 month period gives you an opportunity to use the app in real time, get feedback from your team about various changes & what additional features they want to supercharge the overall operations & get them built by us in the 3rd month.
  • From our past experience, we realised that app building is easy but implementing it and getting users to use it is the tough part. We want to be with you through that journey and hence we have designed our offer to ensure you get the best results in the 3 months period.

Weekly Calendar of Working with Clients

Monday

Planning & Problem Solving
  • Understand the core issue we’re solving
  • Discuss process flows and how Glide apps or automation can help
  • Decide what to build or improve

Wednesday

Mid-Week Check-In
  • Quick status update
  • Review what’s been done so far
  • Discuss any issues
  • All team members join

Friday

Work Handoff
  • Share whatever was built or fixed based on Monday’s discussion
  • PM and BA review and test
  • Developers explain the changes

What We’ll Work On

New Features

Build new apps or tools using Glide
Add automation if needed

Changes to Existing Apps

Improve or fix current apps
Update features based on feedback

FAQ

What is Process Debt: Definition, examples, types & causes.

What is Process Debt?

Process Debt is the main difference between f***ed up processes & ideal processes. It is any work done that does not add value to the customer or the business.

It is the accumulation of inefficient, outdated, or redundant processes within your business workflows over time. It occurs when a process takes longer to complete than its optimal or intended duration, resulting in wasted time, effort, and resources.

If it’s been a while since you’ve audited a process from beginning to end, there is a huge chance Process Debt is present there in the form of bottlenecks, inefficient steps, and unnecessary actions.

Examples of Process Debt?

An excellent example of process debt is when the Sales Team has a fantastic CRM Tool but still relies on Excel + Phone + Pen and Paper to track leads and make sales “because that worked for them all these years.

Processes having Process Debts:

  • Processes, saving money but wasting time.
  • Processes, saving time, but wasting money.
  • Inefficient processes which consume resources.
  • Missing processes which can lead to confusion, lack of direction.
  • Processes, set with good intentions, but are difficult to adopt, causing low morale.

Few real life examples of Process Debts in different businesses:

a: Manual Inventory Management Process

Company A, a retail business, relied on a manual inventory management process that involved handwritten records and physical counts of products in stock. This outdated method led to discrepancies in inventory levels, stockouts of popular items, and overstock of slow-moving products. As a result, Company A faced lost sales opportunities, increased storage costs, and dissatisfied customers due to delayed or incorrect orders.

b: Paper-based Procurement System

Company B, a manufacturing firm, had a paper-based procurement system that required multiple approval signatures on physical purchase orders from stakeholders. This manual process was time-consuming, prone to errors, and lacked visibility into procurement status & spending patterns. As a result, Company B experienced delays in acquiring necessary materials, inefficient allocation of funds, and difficulties in tracking purchases.

c: Inefficient Customer Support Workflow

Company C, a technology company, had an inefficient customer support workflow that involved multiple handoffs between departments, redundant data entry & lack of integration. This fragmented process led to delays in resolving customer issues, duplicate responses to inquiries, and inconsistent service quality. As a consequence, Company C faced declining customer satisfaction, increased customer churn, and higher support costs.

What causes process debt?

It can emerge due to any one of the reasons:

  • Lack of standardisation: Inconsistency, lack of clarity and lack of context in how tasks are performed leads to inefficiencies and confusion.
  • Manual workarounds: Relying on temporary fixes instead of addressing root issues perpetuates process debt as an activity that has outlived its benefits is repeatedly performed.
  • Legacy systems: Outdated technologies and software hinder streamlined processes.
  • Overcomplicated workflows: Complex procedures can slow down operations and increase the risk of errors.
  • Siloed information: Inaccessible or scattered data complicates decision-making and process optimization.
  • Inadequate training: Insufficient education on processes and tools can lead to suboptimal utilization.
  • Resistance to change: Failure to adapt to new technologies and methodologies can impede process improvement efforts.

Types of Process Debt?

With our expertise of helping 50+ companies get rid of process debt in the last 4 years, we have identified 8 different types of Process Debt.

A: Dependencies on People – Reliance on key individuals slows processes.

B: Manual Work & Errors – Manual tasks increase error rates and inefficiency.

C: Bottlenecks – Process slowdowns due to limited capacity at critical points.

D: Poor Accountability – Lack of ownership leads to unmet responsibilities.

E: Repetition & Duplication of Work – Redundant tasks waste time and resources.

F: Poor Prioritization – Misaligned priorities disrupt workflow effectiveness.

G: Communication – Ineffective communication causes misunderstandings.

H: Lack of Internal Business Data – Insufficient data impedes informed decision-making.

If you want to get a better understanding of AI success in your business depends on Process Debt, do read this **Blog by HBR.**

At Modernizing Processes, we offer tailored services aimed at revolutionizing your operational workflow. Our offerings include comprehensive automation of routine tasks, development of bespoke software solutions, and devising strategies that enhance operational efficiency. We aim to empower business leaders by applying lean technology solutions that significantly reduce time and costs, enabling you to focus on growth and innovation.

Success for our clients is achieved through a meticulous process that begins with a deep understanding of your unique business needs. We craft lean, scalable solutions starting with a minimum viable product (MVP), followed by rigorous testing to ensure impeccable quality. We maintain a clear focus on your business goals throughout the process, ensuring that every step contributes towards enhancing efficiency and achieving tangible results.

Our distinct approach is rooted in the philosophy of 'Zero Duplicate Tasks' and the smart application of lean technologies. We prioritize the elimination of redundant processes and automate suitable tasks to liberate your creative energies for more strategic endeavors. This commitment to efficiency and innovation sets us apart and delivers substantial, measurable benefits to your business.

Yes, indeed. Our services are designed to be accessible to all businesses, regardless of their technological expertise. We provide straightforward, understandable solutions tailored to meet your business's unique challenges and goals. Our aim is to make the digital transformation seamless and comprehensible, ensuring you are comfortable and fully informed about the technological enhancements we deploy.

Project timelines can vary based on the complexity and specific requirements of your business. Typically, projects move from the initial consultation phase to full implementation within a few months. We understand a small problem in your business & deliver you the solution every week, so within 3 months, we aim to provide you solutions that start solving your multiple business problems. We are committed to delivering swift, effective solutions without compromising on quality. For a more precise timeline tailored to your project, we encourage you to reach out to us directly.

The three-month minimum ensures that there is ample time to thoroughly understand the business context, develop a solid architecture, implement the solution, and iterate based on feedback, leading to more sustainable and effective outcomes. This timeframe also allows for proper integration, testing, and adoption, ensuring that the solutions are robust and deliver long-term value.

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